FM provider Emril’s online customer services portal has received an award at the annual Facilities Management Awards.
The portal allows residents in communities serviced by the provider manage services, pay bills and access support.
“Our customers have welcomed our unique technological initiatives and best practices to deliver international standards of service and efficiency, unparalleled customer service and significant cost savings to our clients,” said Emril managing director Ben Churchill. 
The Emrill portfolio includes corporate, residential, community, retail and hospitality clients, such as KPMG, Royal Bank of Scotland, Dubai Festival City, Al Bandar, Downtown Dubai and Dubai Silicon Oasis to name a few.
The online portal was introduced this year.
“The award truly recognises a group of hardworking and dedicated individuals who have managed to achieve impeccable records while reflecting Emrill’s core values of Excellence, Safety and Sustainability,” Churchill added.
The company directly employs more than 4000 staff and is operated by Carillion Plc, with Al-Futtaim Group and Emaar Properties among its share holders.
